Shipping

ko-che ships to contiguous U.S. states, Alaska, Hawaii, U.S. Territories, PO Boxes and APO/FPO addresses. Please be aware that orders could arrive in multiple packages. Click here for more details.

 

FREE Shipping Promotions

Orders qualifying for FREE or discounted shipping promotions are shipped via our first class mail only.

FREE or discounted shipping is available in the contiguous U.S. states only, and excludes Alaska, Hawaii, U.S. Territories, PO Boxes, APO/FPO addresses and oversized packages.

 

Shipping Methods, Costs, and Delivery Times

Shipping Method              Shipping and Handling Cost*       Estimated Delivery Time**

USPS first class                  Calculated at checkout              Estimated Delivery Date: Within 3 to 8 business days

USPS priority mail              Calculated at checkout              Estimated Delivery Date: Within 3 to 4 business days

USPS priority express/ UPS next day (sea moss only)          Estimated Delivery Date: Within 2 to 3 business days

*All shipping charges include handling, order processing, item selection, packaging and transportation of items.

**Total delivery time includes processing and carrier transit time. Business days do not include Saturdays, Sundays, or holidays.

 

Processing time

 Typical orders are typically processed for shipment in 1 to 2 business days.

 Sea Moss is typically processed for shipment in 2 to 3 business days

 

First class

Our Standard Shipping combines the capabilities of UPS, USPS, and several regional carriers to deliver packages to you more efficiently.

This allows packages to arrive on Saturday as well as any other business day. Tracking is available through our website or your confirmation or shipment emails, and will indicate the estimated delivery date.

This shipping method is available for shipments to the contiguous U/S states, Alaska, Hawaii, U/S Territories, PO Boxes and APO/FPO addresses. Shipping outside the contiguous U/S states may experience longer transit times.

 

Priority mail

This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only.

KO-CHE Processing Time

Orders are typically processed for shipment in 1 to 2 business days.

Sea Moss is typically processed for shipment in 2 to 3 business days

 

Shipping Restrictions

Not all Shipping Methods are available for all shipping addresses. Refer to the Shipping details above for available Shipping Methods for your address.

All orders containing Hazardous Materials have restrictions. See below for details.

 

Hazardous Materials

Certain items in your order may be considered Hazardous Materials (HAZMAT). Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals).

The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Therefore, these items cannot be shipped to all addresses.

All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. Territories, PO Boxes or APO/ FPO addresses.

 

International

ko-che does not ship to international addresses.